ORDER TURNAROUND TIME

Turnaround time, unless specifically stated otherwise, is 3-5 business days on purchases made before 8pm EST of that day. Orders placed after 8pm will enter the shipping window of the next business day. If an order is placed after 8pm on a Friday, the next business day will be Monday. If turnaround time must be extended for any reason, customers will be notified. 

Preorders each have their own specified turnaround time on the listing.

SHIPPING

All items ship First Class up to 1 lb domestically and 4 lbs internationally. Heavier orders ship Priority or Priorty International.

Domestic delivery times are 2-9 days for First Class and 1-3 days for Priority.

International delivery times are anywhere from 1-6 weeks for First Class and 6-10 business days for Priority.

Express Shipping and Priority upgrades are available upon request.

Delivery time Estimates are PER THE USPS GUIDELINES and I cannot be responsible for packages not delivered within those time frames once the item has shipped.

TRACKING & SHIPPING NOTIFICATIONS

When a shipping label is created, a message is automatically sent by PayPal to your email containing your tracking number, please hang on to that for your reference. No separate message is sent when the items have shipped.

EXCHANGES AND RETURNS

Due to the nature of the products, returns or exchanges are not accepted for any reason. All sales are final so please review swatches and any available reviews before purchasing, look over ingredient listings for potential allergens. If you feel that your product is defective please contact me at supernaturallacquer@gmail.com so that I can assist you in resolving the issue.